Remote Volunteer Opportunity: Virtual Parenting Support Group Facilitator
Parenting can feel isolating—and no parent should have to navigate challenges alone.
At Parents Helping Parents (PHP), our virtual support groups create safe, non-judgmental spaces where parents can connect, feel heard, and support one another through life’s challenges. We are currently seeking compassionate, reliable volunteers to serve as Virtual Parenting Support Group Facilitators and help create spaces where parents feel less alone.
What Does a Virtual Parent Support Group Facilitator Do?
As a Virtual Parenting Support Group Facilitator, you will help guide a peer-led support group where parents and caregivers can share openly, connect with others who understand, and receive support in a safe, confidential environment.
This role is not about having the right answers or giving advice.
Instead, facilitators help create a welcoming, supportive space where parents feel comfortable sharing their experiences and learning from one another. PHP’s support groups are grounded in a peer-to-peer, trauma-informed, mutual aid model, where connection and shared understanding matter most.
Many of our volunteers are parents themselves, though being a parent is not required. What matters most is your ability to listen with empathy, without judgment, and help create a space where parents feel heard.
What You’ll Do
As a Virtual Parenting Support Group Facilitator, responsibilities include:
Facilitating one weekly virtual support group via Zoom (approximately one hour)
Helping create a safe, confidential, and non-judgmental environment
Welcoming participants and supporting group engagement
Encouraging respectful conversation and peer connection
Helping maintain group guidelines and boundaries
Partnering with a co-facilitator for preparation and follow-up
Managing basic virtual meeting logistics as needed
Our groups are designed to empower parents through connection—not instruction. Facilitators help hold space for conversation while encouraging trust, validation, and shared support among participants.
What Makes a Strong Volunteer?
Strong facilitators are:
Compassionate, dependable, and non-judgmental
Comfortable listening more than talking
Interested in supporting parents through difficult or emotional experiences
Able to approach conversations with empathy and a strength-based mindset
Comfortable using basic technology such as Zoom, smartphones, or computers
Open to training, feedback, and ongoing support
This role may be a good fit if you value listening over fixing and believe in the power of connection and community.
Time Commitment
Support Group Facilitators are asked to:
Facilitate one virtual support group per week (approximately one hour)
Participate in brief coordination and check-ins with a co-facilitator
Commit to a minimum of six months after training
Many volunteers choose to stay involved well beyond their initial commitment, with some volunteering for years.
Training and Support
All volunteers receive training and ongoing support before beginning their role.
Training is conducted virtually and includes approximately 6 hours of live instruction, along with additional preparation materials such as readings and listening assignments. Sessions are interactive and held during regular weekday hours (Monday–Friday, Eastern Time) and require attendance at scheduled times.
Training includes:
PHP’s peer-to-peer, trauma-informed support model
Active listening and parent empowerment approaches
Confidentiality and group boundaries
Group facilitation skills specific to virtual support settings
Facilitators also receive ongoing guidance, supervision, and support throughout their time volunteering.
Why Volunteer with Parents Helping Parents?
Every week, PHP support groups provide parents with a place to feel understood, supported, and less alone.
By volunteering as a Virtual Parenting Support Group Facilitator, you help create meaningful moments of connection for parents navigating stress, isolation, parenting challenges, and major life transitions.
You do not need to be an expert—you simply need to show up with empathy and a willingness to listen.
Ready to Get Involved?
If you are looking for a meaningful way to support parents and strengthen families, volunteering as a Virtual Parenting Support Group Facilitator may be a great fit.
We would love to hear from you.
